Ibis Château De Fontainebleau

I stayed 5 days- the room was a bit tight but it had everything I needed at a good price. I stayed solo which probably helped. The room has a small closet, a desk, a bed and tv in the main room and a bathroom with a small shower. I was able to open the window which looked out onto a courtyard. They have parking available in a garage accessed on the right side of the building. On the ground floor is a room with an iron and ironing board for communal use. They have a complimentary breakfast with a variety of pastries, breads and cheeses and an indoor and outdoor dining area. The location is in the center of town a short walk to the Chateau And numerous restaurants and shops.

The location to Chateau de Fountainbleau was perfect. It's only a few blocks away. They have underground parking for 10 Euros per day. The check in was easy. There is an elevator. Small seating area where you can play games at the lobby. The room is small but we did have a queen sized comfortable bed. The bathroom is small but the shower was large enough and water was hot and plenty of it. They only had two bath towels to use. At breakfast I asked for two hand towels which they gladly gave me. There was two small paper glasses to use in the bathroom. The bathroom didn't have a mini refrigerator. Right now I'm doing laundry just around the corner from Ibis Hotel. All and all it's worth the price to stay here!

Overall poor attitude from staff. Inflexible with simple requests. Ask for any accommodation changes or help and get “it is not possible” with a saccharine-sweet smile. Thanks. I honestly got the impression they say no to most requests literally for fun. 100% avoid, and be smart and don’t listen to Ibis rebuttals on the reviews. Listen to your fellow customers, instead. Also, I don’t recommend staying here if you need any co-working or meeting space, whatsoever. They’re very limited in that regard.

Rude staff. You are not allowed to get water from the restaurant after breakfast (even though there are no signs) and if you do, a staff member will lecture you rudely. If you want a cup of tea you have to queue at reception until someone comes out from the back room and has time to get you one. Unless you are on a shoestring budget and don’t care about rude staff…best avoid. Edit: As the below reply illustrates, the management genuinely do not care. You will have to wait for a cup of tea or coffee as they dont trust customers to use coffee machines unsupervised. Welcome to Fawlty Towers.

Tiny room, tiny window, clogged sink, carpet on the floor. Except for the person who welcomed me on my arrival and the cleaning lady, cold and haughty staff. No smile. I don't know how they can work in a hotel. It's just outrageous. Finally, if you get sick, beware. You will be coldly asked to stay in your room and not to access the common areas. If you ask to postpone a stay that has not yet started (I had 2 reservations), in order to go back home immediately, with a doctor's prescription and as the health insurance specified me by sms, Ibis Fontainebleau will say no. So, you are sick and contagious, you ask for a postponement of your stay (4 nights). Not a cancellation, a postponement. The Accor customer service (I am a Gold member) told you on the phone that you could postpone your stay, however, the Ibis Fontainebleau staff refuses and, double punishment, forbids you to access the common areas. All this with such a coldness that you feel bad. Worse, they will look at each other and smile. You will wonder what's so funny about the situation. Of course I went home, there are sanitary requirements and I am a responsible person. Travelers, I do not recommend this place. At all.